Finding a reputable mover can be daunting, but it's essential for a stress-free move. We recommend asking potential movers many questions, such as how long they've been in business, whether their employees are experienced and trained if they are commercially insured, WCB covered and how they accept payment. Be wary if they don't accept debit or credit cards or provide receipts. These could be warning signs. By asking the right questions, you'll be able to find a mover that offers quality services and peace of mind.
Yes, our trucks are fully equipped with over 100 moving pads for wrapping and protecting your belongings, floor runners for floor protection, straps, hand trucks, and dollies. We also have all the necessary tools and supplies to disassemble and reassemble most furniture and exercise equipment. Our crew carries a portable debit/Interac machine to process payment at the end of the move. Please inform us about out-of-the-ordinary items, such as pianos or hot tubs, in advance to ensure we have the necessary equipment.
We believe in transparency and providing accurate estimates for our clients. Our trained move coordinator will gather information about your move, including what cargo you have and access information at both the origin and destination. Based on this information, we will provide a written move estimate, including our estimated price, time, and applicable fees. In some cases, we can send a manager to your home for an onsite evaluation and provide a guaranteed flat-rate quote.
Yes, we are entirely and commercially insured. We carry truck and equipment coverage, property damage coverage, and ample cargo coverage to cover most-sized homes. Please notify us ahead of time if you have items of extreme value, as our coverage is intended for the average home and contents.
Yes, we offer full or partial packing services to meet your needs. We supply available packing materials at a reasonable cost and bring them to your home on packing day. We can work with you to create a custom packing plan that fits your requirements.
Absolutely. Our crews are skilled at disassembling and reassembling most household items. If you have unusual items, having the owner's manual on hand can help expedite the process.
We carry rolls of floor runners to place on your floors during the move. While we can't cover your entire floors, we place the runners in high-traffic areas and do our best to stay on them to protect your floors.
While we don't have our own storage facilities, we have contracted storage space at a secure and reputable storage facility available exclusively for our clients. We can arrange everything for you, but access to the storage facility is by appointment only, as it is not a self-storage arrangement. Clients who utilize our storage arrangement must provide their own insurance coverage for their goods while stored in the storage spaces we arrange for you. Also, our storage is not a situation where clients could come and go frequently and on their own. To access their stored goods, infrequent access can be granted via a prearranged visit with an Alberta Top Notch Movers representative.
For safety reasons, we cannot move any containers containing pressured gasses, gasoline, or any other explosive or corrosive goods. All gasoline must be drained from lawnmowers, snowblowers, motorcycles, and other gas engines before we can transport or store them. We cannot move firearms and ammunition.
We operate with a core group of full-time employees who work with us year-round. During busier times and peak season, we bring in temporary or short-term crew members who have typically experienced freelancers in the moving industry. We only bring in crew members we are familiar with and who have worked with us many times to ensure quality service and a smooth moving experience for our clients.
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